FAQ

πŸ“¦ How long does shipping take?

Orders typically ship within 1–3 business days. Delivery time depends on your location, but most customers receive their order within 3–7 business days after shipping.

🏬 Do you offer local pickup?

Yes! If you’re local to Long Beach, you’re welcome to visit us in-store for pickup.

πŸ”₯ How spicy is your jerky?

We carry everything from mild and sweet to extremely hot. Each product description notes the heat level so you know what to expect.

🐊 Where do your exotic meats come from?

Our exotic jerky is sourced from reputable suppliers that follow legal and ethical standards. Availability may vary.

🌱 Do you sell vegan jerky?

Yes! We offer a wide selection of plant-based vegan jerky in multiple flavors.

🐢 Do you have treats for dogs?

Absolutely. We carry jerky and treats made just for dogs.

🧊 How should I store my jerky?

Store jerky in a cool, dry place.
Once opened, refrigerate to maintain freshness.

πŸ“… How long does jerky stay fresh?

Shelf life varies by product, but most jerky stays fresh for several months. Always check the best-by date on the package.

🎁 Do you offer gift bundles?

Yes! Visit our Gift Bundles collection for sampler packs and curated sets.

πŸ“ž How can I contact you?

Phone: (562) 495-3759
(562-49-JERKY)
Hours: Open daily 10 AM – 9 PM
You can also reach us through our contact page.

πŸ” What is your return policy?

Due to food safety, we cannot accept returns on opened products. If there’s an issue with your order, contact us and we’ll help.